Terms of service

Please read the following carefully. By using this website the "user" or "you" agree to the following terms of use. If you do not agree to these terms of use you should exit the site.

These terms and conditions do not affect your statutory rights. To order goods using this website you must be at least 16 years of age and accept delivery within the UK. We will treat each order for goods as an offer by you to purchase the goods subject to these terms and conditions.

PRODUCT WEIGHT

All of our products will fall within a tolerance of +/- 10% of the unit priced weight.

ORDERS
We aim to deliver within 3 working days of receiving your order, via a signed-for delivery courier. At times we might require longer particularly during peak gift seasons or if there is a high demand for a particular product - we will contact you by email if this is the case. Most Deliveries are made within three working days.

Please note that any orders placed with us are subject to acceptance in accordance with our terms and conditions herewith listed. All orders placed on our web site will be acknowledged electronically by e-mail. Please note that electronic does not constitute order confirmation or order acceptance. Your order will be accepted and the contract between you and us will take place upon our despatch of your goods, all products will be cut within a +/-10% weight range.

We do not offer any money back guaranties however our sole aim is to give you a very high standard of produce and service and we will deal with all complaints in the appropriate manner.

DAMAGED DELIVERIES
Please inform us of any damaged deliveries straight away via phone on 01566 772244, due to the goods being perishable, we need to know promptly. Please quote the order number your name and a description of the problem. We cannot accept claims for damages received after 2 days following receipt.

PRIVACY POLICY
We will NOT pass on any personal information or details of your orders to any other companies. The information that we request in your initial registration is purely to help you to quickly place a new order if you revisit us in the future. We will only send emailed news if you have requested this option, and you can cancel this service at any time.